Terms and Conditions



INDIVIDUAL HOTEL BOOKING AND PAYMENT

 

  • Upon receipt of the booking, the ECOC 2015 Touristic Secretariat will charge the first night as a deposit to guarantee the booking.
  • The remaining amount due for the entire accommodation costs must be paid on 25th July. Otherwise the accommodation cannot be guaranteed. Alternatively, a bank transfer for the entire accommodation amount can be made by this date.
  • Any booking requested from 26th July should be fully paid in order to be confirmed.
  • From 26th August, only payments made by credit card will be accepted. The total amount will be debited upon receipt of the booking.

 

 

CANCELLATION AND CHANGE OF INDIVIDUAL HOTEL BOOKING

  • All changes and cancellations must be sent to the ECOC 2015 Touristic Secretariat (accommodationecoc2015@viajeseci.es). Please, note that hotels will not accept any changes or cancellations directly.
  • For cancellations received before 25th July, the deposit will be reimbursed.
  • For cancellations received between 25th July and 25th August, one full night will be charged by the ECOC 2015 Touristic Secretariat.
  • For cancellations received after 25th August, no refunds will be possible.
  • Name changes will be accepted until 11th September.

 

 

EXHIBITORS AND GROUP BOOKING

 

  • Please note that group reservations, i.e. 9 rooms or more, will be handled by separate contracts and separate regulations.
  • Please contact accommodationecoc2015@viajeseci.es for further information.
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